Refund & Cancellation Policy
Thank you for purchasing our services. We value your trust and assure you of the best services at all times. As our customer, when you are buying our product or service, you agree to our Refund Policy. Once you have made a purchase on our platform
Refunds can be initiated only in following events:
(i) You have purchased an incorrect plan and our team has advised you to purchase another plan (100% of the original plan value will be refunded subject to the condition that no service was delivered for the previous plan)
(ii)You have purchased a plan, but FINTAXMAN is unable to assign an expert or process your order within 5 business days (100% refund will be made)
(iii) FINTAXMAN reserves the right to refuse any order that it cannot deem to fulfil within the legal and regulatory framework of the country (100% refund will be made)
FINTAXMAN reserves the right to cancel your order in the following events. You will forfeit any payment made to FINTAXMAN and no refund shall be made in the event of order cancellation:
(i) If you are unreachable via phone and / or email or do not respond to FINTAXMAN within 30 days from the date of purchase of plan.
(ii) If you withhold any necessary information required for the registration of the training as requested by our experts .
(iii) If you have purchased a plan and your payment was successfully processed but not received by FINTAXMAN you should seek refund from your financial service provider.
Once you are eligible for refund, you will receive a refund confirmation from FINTAXMAN via email. Your refund will be processed within 10 business days from the date of refund confirmation to a bank account in India as designated by you.